We're so sorry about that!
We wanted to make it as easy as possible for you to report any damaged items. You can use our self-serve option right on the In your fridge page. Click NEED HELP? and follow the steps below.
- Click Damaged item(s).
- Select the item(s) that arrived damaged and click NEXT.
- You'll be prompted to either choose to receive credit in your account or contact our customer care team.
- If the applied credit option works for you, you're all set. If you choose to send a message to our team instead, or if more than 3 items were damaged, we'll be sure to get back to you as quickly as possible!
*Please note that you can go through this self-serve option only once for the most recent delivery. If you have multiple issues with your box, please contact us here.