This past year, we've seen a significant increase in shipping demands across the country and across all carriers. Some carriers are still dealing with the impact of this change and may experience delays from time to time. We know these delays can affect the quality of your delivery and if this is ever the case, our team is here to help.
Sometimes there are delivery issues that are beyond our control, like bad weather or if a truck breaks down. Most carriers will indicate the reason for the delay on your tracking page.
If your delivery didn't arrive on your preferred delivery day, and you haven't heard from us or your tracking page doesn't provide enough information, please contact our customer care team here. We'll get back to you as quickly as we can!