We're sorry to hear that your delivery didn't arrive on time. This past year, we've seen a significant increase in shipping demands across the country and across all carriers. Some carriers are still dealing with the impact of this change and may experience delays from time to time. We know these delays can affect the quality of your delivery and if your delivery is anything less than perfect, we're here to help.
Most carriers will indicate the reason for the delay on your tracking page. Unfortunately, sometimes there are delivery issues that are beyond our control—like bad weather or if a truck breaks down.
If your delivery didn't arrive on your preferred delivery day, and you haven't heard from us or your tracking page doesn't provide enough information, get in touch with us here. We'll get back to you as quickly as we can!