We pack our boxes with plenty of ice and insulation to ensure your proteins arrive fridge cold. They should be safe to enjoy when measuring at or below 40°F with a food thermometer when they arrive. If your delivery arrives and a raw protein or any seafood item’s temperature is warmer than 40°, we’d recommend discarding it and reporting this issue to our Customer Care team here.
Please note this from our food safety team: we’re concerned with the temperature of the individual proteins, not the temperature of the box overall, when determining if something is safe to eat.