You should automatically receive a text message to let you know when your delivery has arrived.
If you’re not receiving notifications:
- It’s possible that there’s a delay in our carrier’s system, which could prevent delivery notifications from being sent our way. Your Delivered page will be the best place to view the most recent update from the carrier.
- It’s possible that you’ve previously paused notifications from Hungryroot. Text ‘START’ to 1-917-634-3618 to make sure you’ll be notified of any deliveries going forward. You can always reply ‘STOP’ at any time to pause notifications.
If you’re still having trouble with delivery texts, feel free to reach out to Customer Care and we’ll do our best to help.