We're so sorry about that! We pack your deliveries to stay cold and fresh during transit and every box should arrive in perfect condition.
If you receive any seafood that feels warm, please dispose of it immediately. Any other item (except for shelf-stable groceries) that isn't cold upon delivery should be discarded for your safety.
Please get in touch with us here to share which items were affected along with the email address you use for your Hungryroot account. We'll get back to you to make this right as quickly as we can.